Highland Manor Inn - Townsend

Request a room with a balcony for fine mountain views and a refreshing spot to unwind after exploring the area.

great room , but limited evening amenities

We were impressed by how clean our room was , especially with two queen beds and a mini fridge. The dehumidifier kept the air fresh, and we enjoyed relaxing on the porch with a lovely garden view. The staff offered really good service.

Evening activities were somewhat lacking, making it feel quiet after dark.

We were moved to a suite with a Jacuzzi Tub, a balcony, for example...

The convenience of having direct parking outside the room was fantastic!

The continental breakfast lacked fresh fruit options.

Staff were pleasant and amiable at any hour!!

Outstanding service, though a few employees were very ignorant. It was in a marvellous and absolutely perfect location close to the park. Moreover, it's really close to Townsend and Old Timers Day, Pigeon Forge, Gatlinburg and Cades Cove and river rat tubing.

Wonderful staff, inviting and warm room on the bed from the unit above. Really quiet area, comfy and cozy location, close to Gatlinburg, Cades Cove and Pigeon Forge and Gatlinburg.

The room was spotless with a microwave, a fridge and a seating area.

Plenty of goodies for breakfast.

excellent access to parks and local attractions for weekend strolls

i received prompt service from friendly staff who helped me find local trails and attractions, and the central position made it super easy to enjoy the charming town, including a quick walk to the chocolate b'ar and the pancake house for delicious local treats.

Nice big room, friendly staff, quiet

Disappointed in breakfast thought we'd have more tables and chairs instead of just three . Also breakfast didn't start til 8:00am which meant waiting 'til then for coffee

The service is great, includes great parking. Inviting and warm room plus good bathroom.

Private balconies provide fine views of the mountains. The grounds are well-kept.

The furniture is outdated and showing its age, with peeling paneling that detracts from the room's comfort. The bed felt old and uncomfortable, and the overall cleanliness leaves something to be desired, as mildew odors were noticeable. Breakfast starts late. The expected 'suite' designation was misleading, as it was a room with a couch and no substantial separation.

How wonderful one of the best hotels ever we have stayed in. Great location,friendly,clean,roomey,high water pressure. Just great no complaints at all with anything. Pool was wonderful. Would not hesitate to come back and wish I was still there. Very accommodating friendly staff all around, beautiful flowers great parking.

Nothing

The bed was very comfortable. It was quite, very clean, just what we wanted. Wished we could have stayed longer.

The breakfast area was too small, not enough seating room. Ice machine was too far away.

We stayed for 4 nights in a Beautiful Queen Room, and wow, the location was perfect! It was super quiet, away from the craziness of the main tourist areas, yet close enough to grab a bite or hit the trails. Plus, the hot chocolate in the lobby during evenings was a nice touch after a day of exploring. The views from our room were fine.

The bed was excellent! I loved how the room was cozy as soon as you walk in!

I was hoping for a better view considering the cost .